Refund Policy

At WaseemTech.com,

we are committed to delivering exceptional value and ensuring a positive experience for all our clients. Our refund policy is designed to provide clarity and assurance, should any issues arise with our services. Please read our policy below to understand the conditions under which a refund may be issued.

1. Full Refund Eligibility

• We offer a 50% refund guarantee if you are not fully satisfied with our services, provided certain conditions are met.
• This refund policy applies specifically to the services listed on WaseemTech.com, including but not limited to Graphic Design, Web Design & Development, UI/UX Design, SEO, Digital Marketing, and Logo Design services.

2. Conditions for Refund

• Refunds are issued under specific circumstances, ensuring fairness to both parties. Conditions for eligibility are outlined as follows:
  • Project Scope & Requirements: Refunds may be issued if the project does not meet the agreed-upon scope or requirements as initially outlined in the contract.
  • Project Timeline: If we fail to deliver the project within the mutually agreed-upon timeframe and there is a proven lack of communication or transparency on our part, a refund may be granted.
  • Quality of Work: Should you be dissatisfied with the quality of the deliverables, we will work with you to understand the issues and attempt to resolve them. If, after several attempts, you are still not satisfied, a refund will be considered.
  • Client Satisfaction: Our refund policy emphasizes customer satisfaction. If our services have not met your expectations, we request you to share detailed feedback, allowing us to address any concerns before initiating the refund process.

3. Non-Refundable Services

• Certain services are non-refundable, including:
  • Services that were successfully completed and delivered as per the initially agreed-upon requirements.
  • Digital marketing and SEO services, given the nature of these services and the unpredictability of results, especially when considerable time and resources have been invested.
  • Any projects terminated by the client before completion without a justified reason or mutually agreed-upon notice.

4. Refund Process

• Initiating a Refund: To request a refund, please contact our customer service team at [your contact email] with details of your project and reason for the refund request.
• Review & Approval: Our team will carefully review the request, validate the circumstances, and determine eligibility within 7-10 business days. You will be notified of the outcome via email.
• Refund Disbursement: Approved refunds are processed within 7-14 business days from the date of approval. Funds will be returned via the original payment method or any alternative method as agreed.

5. Modifications & Amendments

• WaseemTech.com reserves the right to update or modify this refund policy at any time. Changes will be effective upon posting on this page, and we encourage clients to review this policy periodically to stay informed.

6. Contact Us

• For any questions or clarification regarding this policy, please reach out to our customer support team. Our goal is to ensure a smooth and transparent process, prioritizing your satisfaction with WaseemTech.com.